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Roberto Hernandez

Roberto Hernandez

Partner, Retail Banking and Consumer Lending, PwC

Sessions

AI Expo 2021

Biography

Roberto leads PwC’s Retail Banking and Consumer Lending Practice and has over twenty years of experience serving financial institutions, including retail banks, mortgage companies, auto lenders and fintech disruptors. Roberto is the co-founder of PwC’s Consumer Lending Innovation Center. He advises clients on strategy, operations, customer experience and digitization. Roberto has authored whitepapers on Digitization, Customer Centricity, Bionic Lending and the future of the consumer lending ecosystem. Roberto holds an MBA from the University of North Carolina at Chapel Hill.